Frequently Asked Questions

Content
Understanding H1 Tags
The H1 heading describes the main topic of a page and is usually the largest heading on a page. For visitors, the H1 heading plays an important role i...
Rephrasing the different Inventory Status labels
If you need to make changes to the inventory status labels, you need to follow a few simple steps. First, log in to the Shopify Admin and navigate to ...
Using metafields to add unique product summaries on product pages
Shopify Metafields offer a flexible method for adding custom fields to your store's data. With the use of Rich Text, Single-line, or Multi-line Text M...
Why am I getting missing translation errors in my store?
If you're encountering missing translation errors in your Shopify store, it's likely that some strings or elements are not properly translated or are ...
What languages are included with my theme purchase?
Your theme comes with 6 translations available as a part of your theme purchase. English , French , Spanish , 2 variations of Portuguese and Ger...
How do I add an FAQ page?
You can easily set a page to use a custom FAQ page template. First, navigate to the page you want to designate as your FAQ template and change the tem...
What is lazy loading?
Lazy loading is a strategy websites deploy to improve performance by only loading in resources when they are actually needed. In the context of this p...
Do your themes support RTL languages?
Sure do. You can enable right-to-left text support by following these steps: Open up your theme editor Go to your global Theme settings Select  Extra...
Theme Features
How do I Enable Payment Icons in the Footer?
All our themes include the option to display payment icons in the footer. You can enable payment icons in your theme editor by following the following...
How to enable or disable search in the header?
The search icon or search bar is an integral part of the header section. Here’s a general guide on how to enable or disable this feature: Impulse & Mo...
How do I set up pre-orders?
A pre-order is a type of purchase where customers can order a product before it is officially released or available for general sale. It could also be...
Why is the 'Quick Shop' feature not working on mobile devices?
The Quick Shop feature is a convenient feature that enables users to quickly add items to their shopping cart without having to navigate through multi...
Why is My Sticky Header Not Working?
When a store features a dropdown menu that extends beyond the viewport, the sticky header is automatically disabled to enhance user navigation and sit...
Why doesn't the color swatch update if I change the file?
We cache color swatch files so they load faster since they won't change often. The trade off is that if you decide to change the swatch it won't be up...
How can I show variant images for just one specific color?
Shopify lets you associate one image with one variant , but what if you want to have multiple images associated with that variant? That's not a nativ...
How do I add custom product page tabs?
You can create tabs in two different ways: Using a Page, shown on all product pages. or Using a Page, shown only on products tagged with a utility t...
Customizations
How can I highlight a specific menu link by changing its color?
You may want to draw attention to a menu link in your header to inform your visitors about a special sale or encourage them to visit a particular page...
How can I change the background color of the Add to Cart button?
When designing your website, it is important to select the right color for your "Add to Cart" button. The button color should be distinctive enough to...
Our Shopify Theme Customization Partners
Need help setting up your online store, updating or customizing your Shopify theme from Archetype? Our trusted partners can help. A closed network of ...
How to remove the collection name from the product URL?
Product URL structure is predefined by Shopify but t here could be several reasons why you, as a store owner, might want to remove the collection name...
How to remove the space between sections?
While some sections offer the option to remove the top and bottom spacing (e.g., Promotion grid), you can also manually remove the space between secti...
How to replace the add to cart button with a contact link?
At times, you may need certain details from your customers prior to their purchase. Offering a contact form or email link enables customers to provide...
How can I change the top bar color of my website in Safari?
Safari uses the theme color meta tag to determine the top bar color of your website. By design, the theme is configured to use the button color under ...
How to show default product image until a variant is selected?
When products have variants, the image of the selected variant is displayed when the product page loads. You can change this to show the first product...
What is the Custom CSS Section for?
Before the introduction of the Custom CSS Section, making changes to your online store's theme required modifying code files or adding CSS code to the...
How to change the default Gift card image?
Gift cards can be a great marketing tool for businesses looking to attract and retain customers. They provide a convenient and flexible way for custom...
How to remove the Shipping calculated at checkout text under the product price?
If you have products in your online store that don't require shipping, such as a digital product or a service, you may want to remove the Shipping ca...
How can I add a custom icon to the Text columns with icons section?
Although the section "Text column with icons" provides 18 pre-set icons, there may be instances when you need personalized icons that match your busin...
How can I add custom icons to the Sales point block?
The Sales point block includes 12 unique icons that can easily be used to emphasize a text block to help drive conversions on your product pages. Co...
Basic troubleshooting steps for issues introduced by an app or customizations
One common challenge most merchants experience is dealing with app-related issues. Apps can provide valuable advanced features, but they can also intr...
Theme Customizations
Our incredible support team stays focused on helping merchants with existing, built-in theme features. Our mission is to empower you by helping you u...
How do I add custom fonts?
If you're not comfortable making code changes to your theme, we highly recommend using one of our partners who specialize in adding custom fonts to yo...